Effective Date: January 2026
KwikSerbisyo values your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, stored, and shared across all KwikSerbisyo applications, including:
KwikSerbisyo – Customer App
KwikSerbisyo – Provider App
KwikSerbisyo – Serviceman App
This policy is designed to comply with Google Play Developer Policy and applicable data privacy laws in the Philippines.
Depending on the app you use (Customer, Provider, or Serviceman), we may collect the following information:
Full name
Email address
Mobile number
Profile photo (optional)
Address or service location
Login credentials (email, OTP verification)
Role type (Customer, Provider, Serviceman)
Business details (for Providers)
Service bookings and requests
Job status and service history
Ratings and reviews
Payment-related references (no card details stored)
Device type and operating system
App usage activity
IP address (for security and fraud prevention)
Approximate location to match services
Real-time location (Serviceman app only, when service is active)
We use collected information to:
Create and manage user accounts
Match customers with service providers
Process bookings and service requests
Provide real-time updates and notifications
Improve app functionality and user experience
Ensure platform safety, security, and fraud prevention
Comply with legal and regulatory requirements
Booking and service history
Location to find nearby services
Ratings and reviews
Business profile and service listings
Job request management
Earnings and performance tracking
Job assignments and schedules
Real-time location during active jobs
Service completion confirmation
KwikSerbisyo does not sell or rent personal data.
Data may be shared only with:
Assigned service providers or servicemen to complete a booking
Trusted third-party services (hosting, notifications, analytics)
Government or legal authorities when required by law
All third parties are required to follow strict data protection standards.
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers and encrypted communication
Limited access to personal information
Regular security monitoring and updates
Despite our efforts, no system is completely secure, and we encourage users to protect their account credentials.
You have the right to:
Access your personal data
Update or correct your information
Request account deletion
Withdraw consent for data processing (subject to legal obligations)
Requests can be made through the app or by contacting us.
We retain personal data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
KwikSerbisyo services are not intended for users under 18 years old. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on our website and within the app. Continued use of the services means acceptance of the updated policy.
For questions or concerns regarding this Privacy Policy, you may contact us at:
Email: contact@nuevatech.works
Website: www.kwikserbisyo.online
By using any KwikSerbisyo application, you agree to the terms of this Privacy Policy.