At KwikSerbisyo, we understand that plans may change. To cancel a booking, please adhere to the following policy:
Cancellation Window
Users can cancel a booking up to 24 hours before the scheduled service. This allows us to adjust schedules and accommodate changes effectively.
Cancellations made within 24 hours of the scheduled service are subject to a nominal cancellation fee. This fee helps offset the costs associated with last-minute cancellations.
Refunds for cancellations will be processed within 5-7 business days to the original payment method. We understand the importance of timely reimbursements for our users.
No-shows or cancellations after the scheduled service time may result in a full-service fee. This policy encourages timely cancellations to avoid disruptions for our service providers.
In the rare event that a service provider or admin cancels a booking, users will be promptly notified. Alternative arrangements or a full refund will be offered to ensure minimal inconvenience.
We appreciate your understanding. For cancellation requests or assistance, please contact us at contact@nuevatech.works.
